Privacy policy
Last updated: September 2026
Evolte respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, enquire about our services or book a call with Evolte.
It also explains your rights under UK data protection law.
1. Who we are
Evolte is a UK healthcare growth systems business.
We help private healthcare businesses improve patient acquisition, enquiry conversion, websites, CRM, automation, AI-enabled processes and patient growth systems.
For the purposes of UK data protection law, Evolte is the controller of personal information covered by this Privacy Policy where we determine how and why that information is processed.
If you have any questions about this Privacy Policy or how your personal information is handled, you can contact:
Evolte
Email: adam@evolte.co
Website: evolte.co
2. Information we collect
The information we collect depends on how you interact with Evolte.
Information you provide to us
You may provide personal information when you:
complete a form on our website;
contact us by email;
book a strategy call or meeting;
enquire about our services;
communicate with us about a potential or existing business relationship.
This information may include:
your name;
email address;
telephone number;
job title;
organisation or clinic name;
information about your business;
information contained within your enquiry;
meeting and appointment information;
correspondence between you and Evolte.
Please do not submit patient medical information, medical records or other sensitive health information through general website forms, emails or booking forms.
Information collected when you use our website
When you visit evolte.co, certain technical and usage information may be collected.
This can include:
IP address;
browser and device information;
pages visited;
referring website or source;
interactions with the website;
dates and times of visits;
cookie and consent preferences.
Some of this information may be collected using cookies and similar technologies.
3. How we use your information
We may use personal information to:
respond to enquiries;
arrange and manage strategy calls or meetings;
understand your business and the reason for your enquiry;
assess whether Evolte's services may be suitable for your business;
prepare proposals or recommendations;
provide and manage our services;
communicate with prospective and existing clients;
operate, maintain and improve our website;
understand how visitors find and use our website;
measure the performance of our content and marketing;
protect our website and business from misuse or security threats;
maintain appropriate business records;
comply with legal obligations.
We will not use your personal information for purposes that are incompatible with the reason it was originally collected unless permitted or required by law.
4. Our lawful bases for processing
UK data protection law requires us to have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on the following lawful bases.
Contract
We may process personal information where it is necessary to take steps at your request before entering into a contract or to perform a contract with you.
Legitimate interests
We may process information where necessary for our legitimate business interests and where those interests are not overridden by your rights and interests.
These interests may include:
responding to business enquiries;
developing business relationships;
improving our website and services;
understanding website and content performance;
administering Evolte effectively;
protecting our business and systems.
Consent
Where required, we may ask for your consent.
This may apply to non-essential cookies and analytics technologies.
Where processing is based on consent, you can withdraw that consent at any time.
Legal obligation
We may process personal information where necessary to comply with a legal or regulatory obligation.
5. Website and technology providers
Evolte uses third-party technology and service providers to operate, host, maintain and improve our website.
When you visit evolte.co or interact with website functionality, certain technical information may be processed by these providers where necessary to deliver and operate the website.
These providers may process information on our behalf or, in some circumstances, for their own purposes in accordance with their respective privacy practices and applicable data protection law.
6. Booking calls
Evolte uses Calendly to allow visitors to schedule strategy calls and other meetings.
If you choose to book a meeting, you may be asked to provide information such as your:
name;
email address;
organisation or clinic;
meeting preferences;
answers to questions included within the booking process.
We use this information to arrange and manage the meeting and to help us understand the context of your enquiry.
Information submitted through Calendly may also be processed by Calendly in accordance with its own privacy practices.
Please do not provide medical records, patient health information or other unnecessary sensitive personal information through the booking process.
7. Google Analytics
Evolte uses Google Analytics 4 (GA4) to understand how visitors use our website.
Google Analytics may provide information about matters such as:
how visitors arrive at the website;
which pages are visited;
how visitors interact with the website;
general website usage and performance;
device and browser information.
We use this information to understand website performance, improve our content and make the website more useful.
Google Analytics uses cookies and related technologies.
Where consent is required, analytics technologies will only be activated in accordance with the choices you make through our cookie controls.
Information collected through Google Analytics may also be processed by Google in accordance with its own privacy practices.
8. Cookies and similar technologies
Evolte.co may use cookies and similar technologies.
Some technologies are necessary for the website to operate correctly. Others help us understand how visitors use the website and measure its performance.
Where required by law, non-essential cookies and similar technologies will not be used until you have provided the appropriate consent.
Where available, you can accept, reject or manage non-essential technologies through the cookie controls provided on the website.
Further information about the technologies used on evolte.co may be provided through our Cookie Policy or cookie preference controls.
9. How we share personal information
Evolte does not sell your personal information.
We may share personal information with, or allow it to be processed by, trusted service providers where reasonably necessary to operate our website and business.
These may include:
website hosting and technology providers;
analytics providers;
meeting and scheduling providers;
communications providers;
cloud and productivity providers;
professional advisers;
other service providers supporting the operation of Evolte.
We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal rights.
10. International transfers
Some of the technology and service providers used by Evolte may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, appropriate safeguards will be used where required under UK data protection law.
These may include transfers to countries covered by UK adequacy regulations or the use of appropriate contractual safeguards.
11. How long we keep personal information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
The appropriate retention period depends on factors including:
the type of information;
why it was collected;
whether there is an ongoing business relationship;
legal, accounting or regulatory requirements;
whether information may be required to establish, exercise or defend legal claims.
When personal information is no longer reasonably required, we will take appropriate steps to delete, anonymise or securely dispose of it.
12. How we protect personal information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.
No website or internet-based service can guarantee absolute security. We therefore aim to use systems, service providers and working practices appropriate to the information we process.
13. Healthcare and sensitive information
Evolte works with businesses operating within healthcare, but Evolte is not a healthcare provider and this website is not intended to collect patient medical information.
Please do not submit medical records, diagnoses, treatment information, identifiable patient information or other sensitive health information through general Evolte website forms, emails or meeting-booking forms.
Where Evolte works with a healthcare client and processes personal information on that client's behalf, the respective responsibilities of Evolte and the client will be addressed through appropriate contractual and data-processing arrangements where required.
14. Artificial intelligence and automation
Evolte specialises in areas including AI and automation and may use technology to support appropriate internal business processes.
We do not use this website to make solely automated decisions about individuals that produce legal or similarly significant effects.
Where AI or automation forms part of services provided to a client, its use will depend on the specific engagement, purpose, data involved and applicable data-protection requirements.
15. Your data protection rights
Depending on the circumstances, UK data protection law may give you rights relating to your personal information.
These may include the right to:
request access to personal information we hold about you;
ask us to correct inaccurate or incomplete information;
ask us to delete your personal information in certain circumstances;
ask us to restrict how we use your information in certain circumstances;
object to certain processing;
receive certain personal information in a portable format;
withdraw consent where processing relies on consent.
These rights do not apply in every circumstance.
If you would like to exercise a data protection right, contact adam@evolte.co.
We may need to verify your identity before responding to a request.
16. Complaints
If you have concerns about how Evolte handles your personal information, please contact us at adam@evolte.co so that we can investigate your concern.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Further information about your data protection rights and making a complaint is available from the ICO.
17. Third-party websites
Our website may contain links to websites operated by other organisations.
Evolte is not responsible for the privacy practices of third-party websites.
We recommend reviewing the privacy information provided by those organisations before submitting personal information to them.
18. Changes to this Privacy Policy
We may update this Privacy Policy as Evolte, our website, our services, our technology or applicable legal requirements change.
The latest version will be published on this page and the "Last updated" date will be amended accordingly.
We recommend reviewing this policy periodically.
19. Contact
If you have questions about this Privacy Policy or how Evolte handles personal information, contact:
Evolte
Email: adam@evolte.co
Website: evolte.co